Web User Experience White Papers

(View All Report Types)
Virtualizing the Client PC: A Proof of Concept
sponsored by Intel Corporation
WHITE PAPER: In this paper Intel IT explores a proof of concept study that examined the viability of abstracting the client operating system from the hardware platform using virtualization.
Posted: 21 Nov 2008 | Published: 21 Nov 2008

Intel Corporation

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Top Strategies for Lowering Desktop TCO
sponsored by VMware
WHITE PAPER: This Gartner report illustrates how to decrease the hardware and support costs of desktop management.
Posted: 25 Jun 2012 | Published: 03 Feb 2011

VMware

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

School District of Somerset Goes Virtually One-to-One
sponsored by VMware, Inc.
WHITE PAPER: With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Web User Experience: Common Indicators for Business and IT Collaboration
sponsored by Dell Software
WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 
Posted: 29 Dec 2010 | Published: 27 Dec 2010

Dell Software

Demystifying Customer Service Correspondence Work Flow in Cards
sponsored by Wipro
WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
Posted: 13 May 2009 | Published: 12 May 2009

Wipro

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

How to Start a Windows Vista Pilot Deployment
sponsored by Microsoft
WHITE PAPER: Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

The Third Stakeholder: The End-User's Impact on CRM ROI
sponsored by Knoa Software
WHITE PAPER: CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
Posted: 07 Sep 2007 | Published: 07 Sep 2007

Knoa Software