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Access this white paper to learn about a storage management approach to effectively manage storage systems and drive business forward. Read now to discover more.
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Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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SOA is distributed by nature and enterprise SOA initiatives require a level of governance to succeed long-term. Read this white paper and learn how Artix Registry/Repository effectively addresses the challenges of deploying and managing a distribut...
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This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.
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Cloud computing offers a way for businesses to handle the high demand for IT services and increase enterprise efficiency. Access this white paper to learn best practices for utilizing cloud infrastructure to increase your ROI and satisfy end user needs.
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This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
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This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.
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Learn how to overcome the cost and time of service-oriented architecture (SOA) development by collaborating with an experienced offshore partner.
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As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way.
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Uncertainty makes strategic planning complex. Removing uncertainty can create unlimited business value. There are solutions to help organizations overcome uncertainty and achieve results. Read this white paper to learn how to drive strategic planning with predictive modeling.