WHITE PAPER:
This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
Access this white paper to learn about a storage management approach to effectively manage storage systems and drive business forward. Read now to discover more.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
WHITE PAPER:
IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
WHITE PAPER:
This paper focuses on Data Domain technology leadership and differentiation and why it matters to you. The purpose of this paper is to explore the technical and financial reasons why Data Domain systems are ideal for backup and archiving in your environment.
WHITE PAPER:
In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.
WHITE PAPER:
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
WHITE PAPER:
This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model.
WHITE PAPER:
Security is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy.
