Management Information Systems White Papers

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A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
sponsored by ServiceNow
WHITE PAPER: Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
Posted: 17 Nov 2023 | Published: 17 Nov 2023

TOPICS:  IT Management
ServiceNow

Combining the power of our proprietary platform with our consulting services to provide deep business insights
sponsored by Ensono Limited
WHITE PAPER: According to a recent survey, 80% of organizations are either completely blind or have gaps in monitoring their cloud environments. Open up this white paper to see how to get the broad visibility and deep insights you need to gain control of your diverse IT environments, while saving both time and money for your organization.
Posted: 21 Apr 2021 | Published: 21 Apr 2021

TOPICS:  IT Management
Ensono Limited

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT
sponsored by ServiceNow
WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
Posted: 06 Oct 2021 | Published: 06 Oct 2021

TOPICS:  IT Management
ServiceNow

Cebu Pacific Air's Productivity Game Changer
sponsored by Slack
WHITE PAPER: Learn how Cebu Pacific Air improved operational efficiency and saved 114,000 hours a year.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

Flexible IT Models Drive Efficiency and Innovation
sponsored by Dell Technologies and Intel
WHITE PAPER: This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
Posted: 14 Oct 2021 | Published: 14 Oct 2021

TOPICS:  IT Management
Dell Technologies and Intel

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Digital transformation, the open source way
sponsored by Red Hat
WHITE PAPER: Learn how to unite people, process, and architecture through digital transformation, using open source principles.
Posted: 07 Apr 2021 | Published: 07 Apr 2021

TOPICS:  IT Management
Red Hat

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

Pennsylvania Lumbermens Mutual Insurance Company (PLM) Case Study
sponsored by VMware
WHITE PAPER: Understand how PLM uses VMware Cloud on AWS for their DR needs and how it helped them optimize their DR costs.
Posted: 16 Apr 2021 | Published: 16 Apr 2021

TOPICS:  IT Management
VMware