IRC White Papers

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Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

The Software-Defined Data Center is Key to IT-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
Posted: 19 Sep 2013 | Published: 31 Aug 2013

Avaya

Want Personalized Service Delivery? Consider MyIT.
sponsored by BMC Software
WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

BMC Software

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

Accelerate IT Infrastructure Management for Better Business Value
sponsored by IBM
WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
Posted: 31 Jul 2012 | Published: 01 Aug 2011

IBM

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.