WHITE PAPER:
In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."
WHITE PAPER:
Harvey Koeppel, executive director of the Center for CIO Leadership, talks about the challenges facing CIOs today and the emerging role of the CIO as a business leader helping to drive change and innovation.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This white paper discusses how to create a flexible infrastructure through the implementation of an SOA and alignment of business processes with strategic goals to overcome the challenges associated with the rapidly changing business world.
WHITE PAPER:
This white paper reveals how WebSphere® adapter nodes within IBM® WebSphere Message Broker V6.1 speed and simplify the tasks of creating integrated processes, resulting in greater productivity and lower cost.
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Sandy Carter, Vice President of SOA and WebSphere Strategy, IBM Corporation, takes readers through a specific roadmap on how, where, when, and why to embrace a Service Oriented Architecture (SOA) strategy in her new book.
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Working with Dell will ensure that your virtualization projects achieve fast time to value and return on investment (ROI). Read this paper to learn about how Dell Global Infrastructure Consulting Services, backed by a close partnership with Microsoft, offers flexible, high-impact consulting services for comprehensive solution design and much more.
WHITE PAPER:
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.