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Driving Success In Field Service With AI Innovation sponsored by ServiceNow WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases. Posted: 22 Feb 2024 \| Premiered: Feb 22, 2024 TOPICS: Artificial Intelligence \| IT Service Management \| IT Services

The power of AI and Automation: Productivity and agility sponsored by IBM VIDEO: Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage. Posted: 02 Apr 2024 \| Premiered: 01 Apr 2024 TOPICS: IT Service Management \| IT Services \| IT Systems

Accelerating Carrier Ethernet Revenue through Service Differentiation sponsored by Infovista Corporation VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. Posted: 05 Dec 2011 \| Premiered: 05 Dec 2011 TOPICS: Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Performance \| Networking \| SOA \| Telecommunications Carrier Systems \| Telecommunications Networks \| Telecommunications Services

Hybrid ITSM: Because having one option isn't an option sponsored by FrontRange Solutions Inc. VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| IT Systems

The shift from servers to services: Charting your future in the cloud era sponsored by Hewlett Packard Enterprise WEBCAST: The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals. Posted: 26 Nov 2013 \| Premiered: Nov 26, 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ITIL

Get Quick & Easy Access to IT Staffing with IM Link sponsored by Ingram Micro WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank. Posted: 12 Dec 2013 \| Premiered: Oct 25, 2013 TOPICS: IT Departments \| IT Management \| IT Managers \| IT Service Centers \| IT Services \| IT Workforce \| Staffing

Centrica Redefines Customer Relationship with HP Converged Cloud sponsored by Hewlett-Packard Enterprise VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work. Posted: 24 Feb 2014 \| Premiered: 24 Feb 2014 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Converged Infrastructure Trend 2- New skill sets sponsored by Hewlett-Packard Enterprise and Intel ® VIDEO: This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT. Posted: 29 Jul 2013 \| Premiered: 29 Jul 2013 TOPICS: IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO