Call Centre Software Multimedia

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The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Web Platform Installer 2.0 sponsored by Microsoft TRIAL SOFTWARE: In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows. Posted: 20 Oct 2009 \| Premiered: 20 Oct 2009 TOPICS: Application Development \| Applications Software \| Web Applications Management \| Web Applications Software \| Web Authoring \| Web Authoring Tools \| Web Development \| Web Development Tools \| Windows

Rational Quality Manager sponsored by IBM SOFTWARE DOWNLOAD: Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. Posted: 04 Nov 2009 \| Premiered: 04 Nov 2009 TOPICS: Software \| Software Asset Management \| Software Configuration Management \| Software Development Tools \| Software Metrics \| Software Quality Assurance \| Software Testing

PRTG Network Monitor sponsored by Paessler AG TRIAL SOFTWARE: Experience complete control over your network by downloading your free, 30-day trial of PRTG now. Posted: 25 Jan 2012 \| Premiered: 24 Jan 2012 TOPICS: LAN \| Network Appliances \| Network Management \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance Management Software \| Network Traffic Management \| SLA \| Software \| WAN

Download Unitrends Enterprise Backup, Free for 30 days sponsored by Unitrends SOFTWARE DOWNLOAD: This download delivers Unitrends Enterprise Backup software, which is designed to ensure IT asset recovery from any location, at any time. This solution is available as a virtual appliance for Microsoft Hyper-V. Posted: 11 Jun 2014 \| Premiered: 11 Jun 2014 TOPICS: Backup Software \| Backups \| Business Continuity Planning Software \| Data Recovery \| Disaster Recovery \| Software \| Storage Replication Software \| Virtual Machine Backups

Reduce Costs and Stay Compliant With Next-Generation SAM sponsored by CDW Corporation WEBCAST: Watch this webcast to learn how to reduce the costs of software management by optimizing maintenance and operations. Posted: 28 Feb 2014 \| Premiered: May 31, 2013 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Software \| Software Asset Management \| Software Licensing \| Software Maintenance

*Apache Hadoop Framework Spotlight: Apache Hive* Podcast sponsored by Intel PODCAST: In this podcast, learn how Apache Hive is impacting the Hadoop community. Discover Hive's components and capabilities, whether Hive is a viable substitute for the existing warehouse infrastructure, the limitations of this tool, and more. Posted: 30 May 2013 \| Premiered: May 30, 2013 TOPICS:** Apache \| Application Development \| Applications Management \| Applications Software \| Data Governance \| Data Management \| Data Management Software \| Data Warehouse Architectures \| Data Warehouse Software \| Data Warehouses \| Metadata \| SQL \| Warehouse Management

Dancing with Elephants - Making Your Business Processes Agile sponsored by Fujitsu America, Inc. WEBCAST: Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. Posted: 03 Jan 2011 \| Premiered: Jan 3, 2011 TOPICS: Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Cloud Computing \| Collaborative Applications Software \| Enterprise Applications Software \| SOA \| Software as a Service

Craft the Right Strategy for Your Enterprise With HPE Mobility Solutions sponsored by Hewlett Packard Enterprise PRODUCT DEMO: HP Enterprise Mobility Services can help you build mobile applications that enable you to convert customer interactions into revenue opportunities. Click on the link below to learn more and one of our mobility experts will be in touch shortly to discuss a face to face demo. To reach out to HP directly, please email us at enterprisesolutions@hp.com Posted: 21 May 2014 \| Premiered: 21 May 2014 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Hosting \| Application Outsourcing \| Applications Software \| Mobile Device Management