Mobile Customer Relationship Management Reports

Building Mobile-First, Contextually-Aware Websites and Apps
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.
Posted: 22 Feb 2016 | Published: 16 Feb 2016

Oracle Corporation

4 Ways to Improve Your Mobile and Social CRM
sponsored by TechTarget Customer Experience
EBOOK: This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
Posted: 28 May 2015 | Published: 28 May 2015

TechTarget Customer Experience

BYOD & Your Business: Managing the challenges with Unified Communications
sponsored by Windstream Communications
WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
Posted: 01 May 2014 | Premiered: May 1, 2014

Windstream Communications

Next-Generation Security in a Mobile Era
sponsored by TechTarget CIO
EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

TechTarget CIO

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by TechTarget Customer Experience
EBOOK: In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

TechTarget Customer Experience

Taking the Enterprise Mobile: An Executive Checklist
sponsored by Citrix
WHITE PAPER: This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

There's an App Store for That: Stock Your Mobile Workers with the Right Resources
sponsored by TechTarget Mobile Computing
EZINE: In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.
Posted: 08 May 2015 | Published: 08 May 2015

TechTarget Mobile Computing

Juggling BYOD Benefits and Burdens in the Enterprise
sponsored by IBM
EBOOK: This handbook explores the positive aspects of devices in the enterprise and also presents the challenges of managing more endpoints, facing security risks and enforcing usage policies – and how to overcome them.
Posted: 05 Jun 2014 | Published: 09 Jun 2014

IBM

Take Advantage of Multi-Channel to Improve CEM
sponsored by Five9
EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

Five9

Defend Your Mobile Applications with Citrix NetScaler
sponsored by Citrix
RESOURCE: This exclusive resource examines a mobile workspace enablement solution that can help your business securely deliver applications, desktops, data, and other services to any device on any network or cloud.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix