RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
WHITE PAPER:
This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.
EGUIDE:
Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options.
EGUIDE:
Read this E-guide and discover SOA management best practices and considerations for any MDM strategy. Find out how organizations can leverage open source middleware to integrate on-premise data and applications with cloud-based deployments.
EGUIDE:
According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
EGUIDE:
This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
WHITE PAPER:
Cloud computing is becoming more common across organizations, but what are effective ways to help maximize what this application has to offer? Check out this IDC survey and learn how utilizing capacity management while moving to the cloud can help optimize your IT infrastructure to better meet business needs.