EGUIDE:
This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
EGUIDE:
Proper application lifecycle management (ALM) planning and the appointment of a change and configuration team can help align business goals with development goals, explain concepts to management, and improve quality throughout the lifecycle. In this e-book, readers will learn best practices for a timely, organized and strong product release.
CASE STUDY:
View this case study to learn how the IT department of Germany's Federal Employment Agency implemented a suite of testing tools to test the Agency's applications and ensure flawless, defect-free performance.
WEBCAST:
Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
WEBCAST:
Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.
EGUIDE:
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, learn how to prepare for and implement rules in case management, and where business rules and case management trends seem to be heading.
WHITE PAPER:
This white paper will out line the 7 common challenges you might face while trying to implement Active Directory securely. You will also learn some helpful tips that will assist you with these difficulties.
WHITE PAPER:
ERP systems are essential to the functioning of your business, but when it comes to customizing ERP systems to fit changing needs, it can be a lengthy, costly, risky process. Wouldn't it be great if you could get the process agility you need from your ERP system, without the complexity or the high price tag? Access this resource to find out how.
WHITE PAPER:
The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.