WHITE PAPER:
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
WHITE PAPER:
This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
EZINE:
In this week's Computer Weekly, we get the expert reaction to find out if the NHS contact-tracing app will work. Staying close to clients is crucial through lockdown – we look at the importance of customer experience management. And one CIO explains how he implemented a digital transformation plan in two weeks. Read the issue now.
EZINE:
In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.
PODCAST:
In this episode of the Computer Weekly Downtime Upload podcast, CW editor in chief Bryan Glick joins Caroline Donnelly, Clare McDonald and Brian McKenna to discuss his fireside chat with Chancellor of the Exchequer Rishi Sunak at a high-level Treasury tech sector conference.
PRESENTATION:
Computer Weekly's CW500 Club heard from IT leaders who have introduced collaboration technology to support an increasingly mobile workforce. This presentation came from Laura Bennett, head of digital collaboration at the Parliamentary Digital Service.
EZINE:
In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.
RESOURCE:
Today's overall increasing security risks have threatened the state and local government IT departments. This has impacted their functionality. In this infographic, learn about the many different security challenges government IT departments face.
WHITE PAPER:
How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information.
