WHITE PAPER:
As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way.
EGUIDE:
For organizations with stores upon stores of untouched data, there’s one essential tool: Business intelligence. Unfortunately, inconsistent or irrelevant data can turn BI in the wrong direction. This e-guide outlines essential components for a foolproof BI management strategy.
WHITE PAPER:
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
EGUIDE:
Business intelligence (BI) has become more essential than ever before as organizations strive to extract meaningful information from growing stores of data. Inside this e-guide, gain strategic insight from the BI implementation experiences of your peers.
WHITE PAPER:
This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
WHITE PAPER:
The biggest challenge for IT leaders today is making sure that projects are aligned with the strategic and financial goals of their organizations. Learn why implementing a project and portfolio management (PPM) approach could help simplify your objectives. Gain insight on PPM topics such as allocating resources, capacity planning and more.
WHITE PAPER:
This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.
EBOOK:
Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.
