Customer Experience Reports

Improve Mobile App Testing with Service Virtualization
sponsored by Parasoft Corporation
WHITE PAPER: To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Parasoft Corporation

End User Experience Unplugged
sponsored by Aternity
VIDEO: Discover how a breakthrough end user experience (EUE) management tool can help you unlock performance management for all platforms and application types to ensure the optimal user experience regardless of device or location.
Posted: 23 May 2012 | Premiered: 02 Apr 2012

Aternity

The path to mobile application development
sponsored by Apperian, Inc.
EGUIDE: In this expert e-guide, you’ll learn the differences between the three types of mobile app delivery, what to consider when forming a strategy for mobile application services, three tips for creating enterprise mobile apps and interfaces that meet your users’ high expectations, and more.
Posted: 06 Mar 2012 | Published: 21 Feb 2012

Apperian, Inc.

Case Study: Global Law Firm Solves Privilege Management Issues with User Virtualization
sponsored by AppSense
CASE STUDY: In this case-study, you’ll discover how a global, highly regulated law firm was able to eliminate end-user management issues with a people-centric user virtualization solution.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

AppSense

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn

Seamless and secure user experiences across all Citrix Flexcast delivery technologies with RES Software
sponsored by Citrix Ready and RES Software
WEBCAST: Customers need to maintain access to sensitive applications and data in real time as the user’s context changes. Join this webinar and learn how RES Dynamic Desktop Studio can enhance the user’s experience while maintaining the right access, to the right applications, devices and data at the right times.
Posted: 26 Mar 2012 | Premiered: Apr 11, 2012, 01:00 EDT (05:00 GMT)

Citrix Ready and RES Software

How To Maximize IT Staff For Successful Mobile Projects
sponsored by Hewlett Packard - Intel Xeon
EGUIDE: For a mobile project to take off, both senior and junior IT staff must be invited to the table. Team members at every level can add to the mobile app development and delivery process. This e-guide highlights a few important questions to ask when determining how to assign IT staff to certain mobile projects.
Posted: 16 Aug 2016 | Published: 11 Aug 2016

Hewlett Packard - Intel Xeon

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

McHenry County College: AppSense helps McHenry County College scale IT smoothly to meet increased growth
sponsored by AppSense
CASE STUDY: In this solution case-study, you’ll learn more about McHenry County College, an Illinois-based community college that serves a large number of traditional and adult students, and the steps they took after experiencing problems with their Active Directory roaming profile environment following a rapid growth in student enrollment.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

AppSense

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com