WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
WEBCAST:
This on-demand webcast investigates performance management and analytics tools that can help drive success in finance and risk management. Watch now to discover product updates, best practices, and more.
PRESENTATION TRANSCRIPT:
This paper discusses the results of numerous interviews Nucleus Research conducted with customers that decided to use IBM Cognos as their business intelligence and performance management solution in order to embrace, enhance and extend their SAP and ERP investments.
PRESENTATION TRANSCRIPT:
This transcript of the Sybase webcast, "Achieving Breakthrough Performance in Analytics and Reporting" explains why Sybase IQ is the #1 column-based analytics server for business analytics and reporting. Read on to learn how Sybase IQ can relieve the pressure on your transaction systems without creating extra workloads or breaking the bank.
WHITE PAPER:
Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP.
WHITE PAPER:
The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns.
WHITE PAPER:
Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
EGUIDE:
Oracle Business Intelligence Applications (OBIA) can give organizations deeper analytical views into their business performance. In this tip guide, readers will learn about five key areas organizations should focus on when implementing OBIA.
