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5 Ways to Improve Customer Service in a Down Economy - Vendor Webcast
sponsored by OpenSpan
Webcast: | Posted: 31 Jul 2008
Premiered:Available On Demand
Speaker:  Francis Carden, Founder
Summary: In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
Get This Now

SPECIAL REPORT
Incorporating SLA Requirements into Your Database Monitoring Plan
 sponsored by Embarcadero Technologies, Inc.

 Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.

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