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Integrating Unified Communications into Business Applications to Improve Customer Service - Expert Webcast
sponsored by IBM
 | Video: | Posted: 22 Sep 2008
| | Premiered: | 19 Sep 2008 | |
Summary: |
Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
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Delivering the Power of Choice with Microsoft Dynamics CRM
sponsored by Accela Communications
 | Webcast: | Posted: 15 Sep 2008
| | Premiered: | Available On Demand | | | Speakers: |
Edmund Thompson, Vice President
Brad Wilson, General Manager of Microsoft CRM
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Summary: |
The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use.
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Giving ETL processes a makeover: Optimization tips and tricks - Expert Webcast
sponsored by Syncsort
| Webcast: | Posted: 10 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Frank Dravis, Baseline Consulting Senior Consultant
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Summary: |
In this webcast, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget.
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Supercharging Site Performance for Unmatched Holiday Success
sponsored by Akamai Technologies
| Webcast: | Posted: 19 Jun 2008
| | Premiered: | Available On Demand | | | Speaker: |
Pedro Santos, Industry Manager, Commerce
Steve Trimbo, Director, Online Operations
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Summary: |
This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning.
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Faster Turnaround for Customer Enquiries
sponsored by Cisco Systems, Inc.
 | Podcast: | Posted: 10 Mar 2008
| | Premiered: | 07 Mar 2008 | |
Summary: |
Learn how Cisco solutions can make the integration of business applications with voice communications simple and cost-effective in this podcast.
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How to Provide World-Class Customer Service in Small and Midsized Businesses
sponsored by Cisco Systems, Inc.
| Webcast: | Posted: 22 Feb 2008
| | Premiered: | Available On Demand | | | Speaker: |
Janelle Barlow, Author
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Summary: |
Join industry experts, leading business authors, and BizWise TV host Rick Spence as they discuss the whys and hows of providing world-class care to customers.
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SEE: Related Topics