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The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.
sponsored by Portrait Software
 | White Paper: | Posted: 10 Sep 2008
| | Published: | 10 Sep 2008 | |
Summary: |
This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.
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CRM for the Professional on the Go
sponsored by BlackBerry
| White Paper: | Posted: 01 Sep 2008
| | Published: | 25 Dec 2006 | |
Summary: |
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Why CRM? The Business Case for Customer Relationship Management
sponsored by Oracle Corporation
| White Paper: | Posted: 02 Mar 2007
| | Published: | 01 Jul 2006 | |
Summary: |
This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
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SEE: Related Topics