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Customer Loyalty: Multimedia

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Triple Threat or Trip to Success? - Expert Podcast
sponsored by Alcatel-Lucent
Podcast: | Posted: 24 Oct 2008
Premiered:24 Oct 2008
Speaker:  Paris Burstyn, Principal and Founder of Paris Consults
Summary: This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue.
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Supercharging Site Performance for Unmatched Holiday Success
sponsored by Akamai Technologies
Webcast: | Posted: 19 Jun 2008
Premiered:Available On Demand
Speaker:  Pedro Santos, Industry Manager, Commerce
Steve Trimbo, Director, Online Operations
Summary: This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning.
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