On-site systems management has always been an important business for VARs. However, managed services have shifted off-site in recent years, and service providers have turned to the internet for remote monitoring and management. Although you can support a larger number of clients this way, it's taken the emphasis away from first-hand support.
Service providers must still have eyes and hands on the ground to service your clients and their on-site systems, so management still remains a viable and important element of your managed service portfolio.
This Podcast, featuring Steven J. Bigelow, Features Writer, Channel Media Group, highlights the pros and cons of today's on-site services. Find out what you should keep in mind in terms of getting involved with on-site systems management and more.
Download this Podcast today.
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