For the past decade, business executives have had two ongoing IT issues that they have been consistently concerned with: how to better align IT to the overall business strategy and getting more business value from IT investments. The growing importance of IT services as critical elements in accomplishing business strategy has kept many IT professionals awake at night. The challenge is how do you continue to reduce IT expenditures, while at the same time require that systems run at peak performance, drive new revenue growth through strategic initiatives, and provide even greater business value through IT--all with the highest level of service quality.
To accomplish these goals, traditional IT must change, and look beyond its own brick and mortar to embrace new and proven technologies and processes, while reinventing itself to become the trusted business partner the enterprise seeks. CIOs and IT managers have been given a seat at the management table, and they must adapt quickly to develop and maintain the cost-effective, reliable, and flexible IT infrastructure that is essential to today's business environment.
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