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sponsored by Hewlett-Packard Company
Posted:  15 Apr 2008
Premiered:  15 Apr 2008
Format:  Audio
Type:  Podcast
Language:  English


ABSTRACT:
This podcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiative. Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.


Speaker

Terry Longo
ITSM/PM/BA Program Manager, HP Education US



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