mCRM Reports

MicroScope – November 2021: Scaling the skills shortage
sponsored by MicroScope
EZINE: Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years
Posted: 04 Nov 2021 | Published: 05 Nov 2021

MicroScope

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks

BYOD & Your Business: Managing the challenges with Unified Communications
sponsored by Windstream Communications
WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative.
Posted: 01 May 2014 | Premiered: May 1, 2014

Windstream Communications

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Defend Your Mobile Applications with Citrix NetScaler
sponsored by Citrix
RESOURCE: This exclusive resource examines a mobile workspace enablement solution that can help your business securely deliver applications, desktops, data, and other services to any device on any network or cloud.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE: In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
Posted: 01 Feb 2016 | Published: 24 Jan 2016

Hewlett Packard Enterprise

MDM and Beyond: Rethinking Mobile Security in a BYOD World
sponsored by Citrix
WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by TechTarget Customer Experience
EBOOK: In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

TechTarget Customer Experience

Building Mobile-First, Contextually-Aware Websites and Apps
sponsored by Oracle Corporation
EGUIDE: This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.
Posted: 22 Feb 2016 | Published: 16 Feb 2016

Oracle Corporation