PODCAST:
A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
EGUIDE:
This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
WHITE PAPER:
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
WHITE PAPER:
The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
EGUIDE:
Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
WEBCAST:
In this video, learn why the UC Toolkit was created, how the UC Toolkit is structured, what resources are included, and how you can easily obtain it.
EGUIDE:
This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.
