EZINE:
In this week's Computer Weekly, a leading AI expert explains the risks of an arms race in artificial intelligence caused by the domination of private sector providers. Our latest buyer's guide examines ways to reduce IT's energy use. And we analyse the latest damning revelations from the Post Office scandal inquiry. Read the issue now.
EZINE:
In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
EZINE:
This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This paper presents a broad overview of the major types of compliance required today. In addition, it considers an approach to compliance based on the network as a whole, rather than on specific devices or areas.
WEBCAST:
This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.